Privacy Policy

This Privacy Policy describes how Icemode London ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from www.icemodelondon.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

IP address

Web browser

Time zone

Cookies

Pages you visit

Search terms used

How you interact with the Site

Additionally, when you make a purchase, we collect:

Name

Billing & shipping addresses

Email address

Phone number

Payment details

2. How We Use Your Information

We use your information to:

Fulfill orders

Process payments

Communicate with you

Screen orders for potential fraud

Provide you with relevant marketing and product updates (if opted-in)

3. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted third parties only for essential services, such as:

Payment processors (e.g., Shopify Payments, PayPal)

Shipping carriers

Marketing platforms (e.g., email campaigns)

We may also share your information if required to comply with applicable laws or protect our legal rights.

4. Behavioral Advertising

We may use your personal information to provide targeted ads or marketing communications. You can opt out of targeted advertising via:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Digital Advertising Alliance: http://optout.aboutads.info/

5. Data Retention

We retain your information for our records unless and until you request its deletion.

6. Your Rights

If you are a resident of the UK or EU, you have the right to access, update, or delete your personal information. Contact us at support@icemodelondon.com to request any changes.

7. Security

We take reasonable precautions and follow industry best practices to protect your data. However, no method of transmission or storage is 100% secure.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information or if you have questions, contact us at:

📧 support@icemodelondon.com